LG smart televisions are reportedly collecting and uploading user data even when disconnected from the internet or in standby mode, according to a new investigation by Gamers Nexus. The TVs scan for nearby devices, record audio, and identify viewed content.
A report from YouTube channel Gamers Nexus, in partnership with Level1Techs and independent security researchers, details how LG OLED televisions continue to operate data-gathering functions even when not actively in use. Testing revealed the TVs scan local area networks for hardware such as phones and smartwatches, logging location data and nearby Wi-Fi network details, and transmitting this information to LG Ad Solutions.
The investigation found that LG TVs can record audio through their microphones while in standby, storing the files offline and uploading them once an internet connection is restored. Gamers Nexus also discovered that the TVs utilize Automatic Content Recognition (ACR) technology to identify what users are watching, analyzing both content accessed through the TV’s smart interface and input via HDMI and other ports. A separate video from RTINGS indicates that ACR is a widespread practice among smart TV manufacturers.
This is not the first time LG has faced scrutiny from Gamers Nexus. In July, the channel reported that some LG monitors were automatically installing an app that collected data and displayed pop-up advertisements for LG products and McAfee antivirus. Public pressure following that report led to Microsoft’s intervention and LG disabling the pop-up ads.
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